Audience Servcies Coordinator - ODC

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Audience Servcies Coordinator - ODC


Audience Services Coordinator

Background: ODC is a groundbreaking contemporary arts institution, delivering its mission through a world class dance company, an innovative presenting theater and digital platform, a dance school for movers of all ages and abilities, and ODC/Heath with initiatives including a fee-free diagnostic and educational Healthy Dancers’ Clinic, and a fitness program for all levels and abilities. Guided by Founding Artistic Director Brenda Way, ODC is nationally recognized for its entrepreneurial spirit and artistic innovation. Unique for its fully integrated vision, ODC strives to inspire audiences, cultivate artists, engage community, and foster diversity and inclusion through dance performance, training and mentorship. ODC operates a two-building campus consisting of a Dance Commons and the ODC Theater in San Francisco’s Mission District (when in-person activities are allowed), and a robust digital program for classes, performances and engaging dialogue. ODC’s programs and activities have contributed to community development, arts education, and access to creative art-making for 50 years.

Position Summary: This is a full-time, hourly position, eligible for overtime. With a minimum time base of 30 hours per week and not to exceed 40 hours per week. The role reports to the Operations Manager. The Audience Services Coordinator will work closely with ODC Theater and marketing teams as well as in concert with other related staff teams (digital programs, development,production and finance) to support performances and other public programs and to cultivate positive, productive relationships with ticket buyers, donors, rental clients, and other constituents.The Audience Services Coordinator oversees and trains hourly front-of-house staff to represent ODC. This position demands demonstrable knowledge and skill in several areas including: (1) highly effective and personable customer service; (2) database systems(Salesforce or Patron Manager preferred); (3) box office and front-of-house event management; and (4) familiarity with contemporary dance and performing arts and audiences.

Compensation: $22 – $25 Per hour DOE

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