The Visitor Experience (VX) Specialist provides welcoming and informative first contact with visitors/members, immediately upon arrival and throughout their stay. The role engages with visitors at the front desk, The CJM Shop, and throughout the gallery, with admission, purchases, and share a strong understanding of the current exhibitions. You are a dependable individual with strong interpersonal and communications skills. Shifts are scheduled by the VX Manager on an as-needed basis, meaning you may be contacted when opportunities are available and may accept/decline the hours based on their availability. The as-needed status does not obligate The CJM to offer hours or obligate the VX Specialist to accept hours offered. Work hours for this position will be variable. The Museum expects an interest in and commitment to the mission and core values of The CJM, including its beliefs in anti-racism, diversity, equity, access, and inclusion.